Posts tagged #whatsapp

IAOct 29, 20263 min

A support bot that cites its sources and knows when to hand off to a person

A demo for a made-up physiotherapy clinic: Chatwoot, a bot that only answers from the business's own pages, hands complaints, medical questions and prices not on the price list to reception, and has a spending cap. With a local model, no Meta account, and the path to WhatsApp.